THE HAVWOODS ACCESSORIES DELIVERY SERVICE
Havwoods' reputation is based on a combination of the breadth and depth of our product knowledge and the standard of our service! Therefore, we strive at all times to ensure that this is of the very best. We always keep large stocks of the majority of products featured on our website, ensuring immediate delivery if required.
All our standard deliveries take place between 8AM and 6PM as stated by our carriers.
All orders must be checked at the time of delivery and any damages or short deliveries must be reported within 48 hours. Any items damaged must be signed for accordingly.
Returns will be subject to a 15% restocking charge, plus return charge where applicable. Open product can’t be returned for credit.
YOUR RIGHT TO RETURN
Please note our standard terms:
- All damages must be reported within 72 hours.
- All deliveries must be checked for damages on reciept. Any damaged or missing product must be signed for accordingly (ie ‘damaged’ or ‘missing’). If you are unable to check your delivery in full, please sign as unchecked. Damages cannot be claimed for if a delivery has been signed for in perfect condition.
- Your notice of intent to return damaged goods must be made within 14 days.
- Please note, in the case of special or timed deliveries, delivery charges excluded, Havwoods Accessories Ltd cannot accept responsibility for consequential loss due to late delivery.
All UK mainland orders to the value of £200 (ex VAT) or more are delivered free of charge on a next working day service, when placed before 3pm; for orders of less than this value we charge a nominal £ 9.95. If your need is more urgent we can offer the following services:
Next day, AM service £25
Next day, before 10.30AM £30
Saturday AM delivery POA
Offshore (Western Isles, Channel Islands IOM, Europe etc.) POA
All prices exclude VAT.
TIMES – NEXT DAY DELIVERIES
|Order Day||Order Time||Delivery Day|
|Monday-Thursday||By 3pm||Next Day|
|Saturday & Sunday||Anytime||Tuesday|
When selecting an order delivery date, please be aware that we cover the entire UK comprehensively. However, we may need slightly longer to reach you in a few less central areas:
2 DAY DELIVERY
Aberdeen, Inverness, Kilmarnock, Dundee and Truro.
3-5 DAY DELIVERY
Scottish Highlands, Channel Islands and other offshore islands.
No deliveries will be guaranteed, but every endeavour will be made on our part to fulfil your delivery on time.
Orders containing dangerous or hazardous goods are not guaranteed on timed deliveries.
Minimum order of 10 units - anything below this will be POA.