Delivery

THE HAVWOODS ACCESSORIES DELIVERY SERVICE

Havwoods' reputation is based on a combination of the breadth and depth of our product knowledge and the standard of our service! Therefore, we strive at all times to ensure that this is of the very best. We always keep large stocks of the majority of products featured on our website, ensuring immediate delivery if required.

All our standard deliveries take place between 8AM and 6PM as stated by our carriers.

All orders must be checked at the time of delivery and any damages or short deliveries must be reported within 48 hours. Any items damaged must be signed for accordingly.

RETURNS

Returns will be subject to a 15% restocking charge, plus return charge where applicable. Open product can’t be returned for credit.

YOUR RIGHT TO RETURN

Please note our standard terms:

  1. All damages must be reported within 72 hours.
  2. Any damaged or missing product must be signed for accordingly (ie ‘damaged’ or ‘missing’). Phrases such as ‘unchecked’ are not acceptable.
  3. Your notice of intent to return damaged goods must be made within 14 days.
  4. Please note, in the case of special or timed deliveries, delivery charges excluded, Havwoods Accessories Ltd cannot accept responsibility for consequential loss due to late delivery.

COSTS

All UK mainland orders to the value of £200 (ex VAT) or more are delivered free of charge on a next working day service, when placed before 3pm; for orders of less than this value we charge a nominal £ 9.95. If your need is more urgent we can offer the following services:

Next day, AM service £25

Next day, before 10.30AM £30

Saturday AM delivery £35

Offshore (Western Isles, Channel Islands IOM, Europe etc.) POA

All prices exclude VAT.

TIMES – NEXT DAY DELIVERIES

Order Day Order Time Delivery Day
Monday-Thursday By 3pm Next Day
Friday Before 3pm Monday
Friday After 3pm Tuesday

EXCEPTIONS

When selecting an order delivery date, please be aware that we cover the entire UK comprehensively. However, we may need slightly longer to reach you in a few less central areas:

2 DAY DELIVERY
Aberdeen, Inverness, Kilmarnock, Dundee and Truro.

3-5 DAY DELIVERY
Scottish Highlands, Channel Islands and other offshore islands.

No deliveries will be guaranteed, but every endeavour will be made on our part to fulfil your delivery on time.

HAZARDOUS GOODS
Orders containing dangerous or hazardous goods are not guaranteed on timed deliveries.