Technical Support

Our service offering doesn’t stop once you’ve purchased a product from us, we’re always on hand to help out with Technical Support. 

 

With a dedicated Technical Team on hand and long-term relationships with the best manufacturers in the flooring industry, we are well equipped to advise on the best flooring products to use and to guide you through the application of the products we sell. 

 

As well as having years of experience working with our vast range of flooring accessories, members of our dedicated Technical Team have worked on the tools, giving them hands-on experience and a better understanding of what you need from a product.

We’ve been in the business for over 40 years and have seen how much products have changed over this time. It’s important to keep your finger on the pulse and make sure you’re using the best quality and most efficient products and tools for the job. 

Product Training

When new products, tools and machines hit the market we will always undergo training from the suppliers before we supply to customers. This knowledge means we can answer any questions you may have and help to make sure it’s right for you. 

 

If you’d like to find out more about the product, tool or machine and make sure you have a full understanding or are using it correctly, we can arrange training in our in-house training room carried out by either a member of our technical team or by the supplier/manufacturer themselves. 

Product Demonstrations

We know that sometimes you just need to see a product in action before you can commit to changing to a new product, or investing in a new machine. With access to all of the best products on the market, we can arrange for samples of the product in use to be sent to you and demonstration videos created of product being applied or a machine in use, or if you’re local, you could always call in and we can show you how it works.


Our dedicated Technical Team members are always on hand to answer your questions - find out more about them here.
Ask our experts a question

Our Technical Team are dedicated to helping you find the best solution for your latest challege. Have a question you are struggling with? Fill out the form below and let us help.

For technical tips, information on the latest new product launches and regular updates on changes across the industry make sure to tick and subscribe to our newsletter and these will be sent straight to your inbox.  

Services

Machine Servicing & Repair

Whether it’s a floor sanding machine, a polishing machine or a drill, find out how we can help keep your tools in perfect working order.


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Next Day Delivery
We know that sometimes time isn’t on your side which is why we aim to get every order delivered the next working day, where possible.

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Trade Counter
Need your products fast or just prefer to place an order face-to-face? Call in to our Trade Counter and speak to our experienced team members.

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For more information on any of our services or for help and advice, call us on 01772 696600